What action should be taken if a client reports discomfort from a product?

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When a client reports discomfort from a product, it's essential to evaluate and possibly adjust their regimen as the best course of action. This approach involves understanding the specific cause of their discomfort, which could relate to several factors such as product formulation, incorrect usage, or an allergic reaction.

By evaluating the current skincare routine, you can identify which product may be causing the issue and adjust the regimen accordingly. This may involve substituting the offending product with a gentler option, changing the frequency or method of application, or incorporating soothing products that can help ease the discomfort.

This thoughtful assessment prioritizes the client's skin health and comfort, ensuring they receive a personalized approach to their skincare needs. Other options, such as recommending stronger products or suggesting to take a break from all products, may not address the specific issue and could exacerbate the client's discomfort or irritation.

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